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PRIVACY POLICY

Last Updated: September 12, 2022

Groupe Lune Rouge Inc. / Red Moon Group Inc. (collectively, with its subsidiaries and affiliates, “Lune Rouge”, “we”, “our” or “us”) are committed to maintaining and preserving the confidentiality and security of your Personal Information. “Personal Information” as used herein means information that can be used to identify, locate or contact you or could reasonably be used to identify, locate or contact you, as more particularly defined or limited by applicable privacy laws, and which is submitted to us or collected by the Website and maintained by us in the course of our activities and operations.

This privacy policy (“Privacy Policy”) applies to the website located at www.lunerouge.com as well as all other Lune Rouge websites that link to this Privacy Policy (collectively, “Website”) unless we have posted a specific privacy policy to a particular website. In that case, that specific privacy policy will apply. Please read this Privacy Policy carefully to learn how we collect, use, share and otherwise process Personal Information that you may provide to us when you interact with the Website or with us.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not submit or otherwise disclose Personal Information to us.

Moreover, when you use the Website, you also have responsibilities which are outlined in the Terms and Conditions section of the Website. We recommend that you consult these Terms and Conditions prior to using the Website in order to understand and be informed of your obligations.

All Personal Information will be handled in accordance with this Privacy Policy and applicable laws, which may vary depending on your jurisdiction.

TABLE OF CONTENTS

COLLECTION AND USE OF PERSONAL INFORMATION

Collection of Personal Information

The type of personal information we collect will depend on your relationship with Lune Rouge and the nature of the services or information you request from us. The personal information we collect may include:

  • Contact information: such as your given name, surname, postal address, telephone number and e-mail address;
  • Interests and preferences information;
  • Social Media Information: such as your profile picture, username and other information related to your social media accounts when you post, submit, or otherwise make user content available to us;
  • Job Application Information: if you apply for a position through the “Careers” page of our Website, we will collect the Personal Information contained in your application package or generated in relation to your application and/or submit the same to the applicable company of our group to which you are applying;
  • Any other information that you provide directly and voluntarily, including any message you send to us by e-mail or by generally contacting us by any means.

  • Information Collected Automatically

    We may use a variety of cookies and similar tracking technologies (“Cookies”) that automatically collect certain Website usage information whenever you visit or interact with us (“Usage Information”). Usage information may include, without limitation, the information on your browser, operating system, all of the areas within our Websites that you visit, including content that you browse, and the time of day, among other information. Usage information may also include your IP address or other unique identifier (“Device Identifier”) for the particular device you use to access the Website. A Device Identifier is a number that is automatically assigned to your computer, mobile phone, or other device used to access the Website, and our servers identify your device by its Device Identifier. Subject to applicable laws, some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access our Website;

    Some Usage Information may be considered as Personal Information under certain laws, such as the IP address under the laws applicable in the European Union. To the extent that we combine Usage Information with your Personal Information, we will treat the combined information as Personal Information under this Privacy Policy;

    Please note that if a specific cookie policy is posted on one of our particular Websites, then in that case, such specific cookie policy will apply;

  • Personal Information about Others

    If you submit information on behalf of another individual (for example a client, a friend, a family member), you must ensure that you have their consent to share his/her Personal Information with us, and you confirm that you have this consent.

  • Personal Information about and from Minors

    We do not knowingly collect Personal Information about or from minors through the Website. If you submit information about another person who is a minor or if you are a minor under the laws of your jurisdiction, please do not submit any Personal Information through the Website without the express consent and participation of a parent or guardian.

Use of Personal Information

We collect and process Personal Information:

  • To respond to your inquiries, comments and questions.
  • To send you newsletters about our activities.
  • To provide you with our most recent information, including projects, partnerships, activities, initiatives and events.
  • To communicate with you, with your consent, about our campaigns and events and those of partners or sponsors with whom Lune Rouge has associated.
  • To analyze and process your application for a possible job opportunity and to assess whether to offer you a position. If you are not offered or do not accept a position, we may retain this information for a reasonable period in the event that an appropriate position becomes available or that you re-apply.
  • To improve the Website performance and functionality, such as remembering your Website preferences/settings to better serve your requirements.
  • For data analysis, for example, to improve the efficiency of our Website.
  • For identifying usage trends, for example, understanding which parts of our Website are of most interest to users.
  • For audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements.
  • To ensure the security and processing of your Personal Information and to prevent or detect fraud.
  • For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft.
  • To investigate an anticipated breach of an agreement or to investigate and help prevent potentially unlawful activity that threatens Lune Rouge.
  • For developing new offerings, communications, services, programs, events and initiatives.
  • For enhancing, improving or modifying our current offerings, opportunities, activities, programs, events and initiatives.
  • To ensure compliance with applicable laws and regulations, to comply with a subpoena or court order, or to comply with the rules of court regarding the production of records, or any other purpose required or permitted by law.
  • To meet legal, regulatory, industry, audit, security or ethical requirements.

HOW WE COLLECT INFORMATION

We collect your Personal Information in the following circumstances:

  • When you send us an inquiry by using our contact email address or otherwise communicate with us, for example, when you send us questions, or when you request information about our Website, organization or activities.
  • When you subscribe to any of our newsletters.
  • When you apply for a position in our Careers section.
  • When you provide us with your Personal Information while on our premises, such as when you log in to the Wi-Fi network.
  • When you choose to interact with us through social media platforms like Facebook, Twitter, Instagram, YouTube, LinkedIn or others.
  • In connection with other activities, services, features or resources we make available on our Website or when you call or visit our offices.

SHARING OF YOUR PERSONAL INFORMATION

We may share your Personal Information with:

  • Business Affiliates and Third Parties - our subsidiaries and affiliates and our respective employees, contractors, consultants, and other parties who require such information to assist us with managing our relationship with you and operating our organization. Additionally, we may transfer Personal Information and other information to a third party in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or a portion of our business, brands, affiliates, subsidiaries, or other assets.

  • Service Providers – Personal Information may be transferred to third parties who provide who provide services to us to store or process this information on Lune Rouge’s behalf. When we access or transfer Personal Information, we do so in compliance with applicable laws. In some circumstances, the sharing of personal information with third parties or other group companies may involve the storage or processing of personal information outside Canada. We will take reasonable steps to ensure that any international transfer of personal information is carried out in accordance with applicable privacy laws. The protection of such personal information will be subject to the legal requirements of the jurisdictions where the information is transferred, including lawful requirements to disclose information to government authorities in those countries. If you have any questions about the collection, use, disclosure or storage of personal information, please contact us as indicated below.

  • Partners and Sponsors – we may also occasionally share Personal Information with our partners or sponsors of our programs, activities, initiatives, and events from time to time. We will endeavour to share your Personal Information only with partners and sponsors who will respect your Personal Information. Although our treatment of your Personal Information is governed by this Privacy Policy, their treatment of your Personal Information will be governed by the partner or the sponsor’s privacy policy.

  • Enforcement and Protection – we may also share your Personal Information with third parties (including legal, regulatory and administrative bodies, governmental authorities) if we believe that disclosure is reasonably necessary to enforce this Privacy Policy, to detect or prevent fraud, security or technical issues or to comply with any applicable law, regulation, legal process or governmental request.

We take reasonable contractual and other measures to require that our employees and the organizations with whom we share Personal Information maintain the confidentiality of Personal Information in accordance with applicable law and only use such information for the specific purpose for which we supply it to them.

PERSONAL INFORMATION COLLECTED BY THIRD PARTY WEBSITES

Our Website contains hyperlinks to third party websites. These third parties have privacy policies that may be different from this Privacy Policy. The information collected and stored by third parties, whether through our Website or a third party’s website, remains subject to their own policies and practices, including what information they share with us, your choices on their services and devices, and where they store information.

We are not responsible for the manner in which your information may be collected, used, disclosed and otherwise processed by said third parties, and encourage you to familiarize yourself with and consult their privacy policies and terms of use.

RETENTION PERIOD

We will retain your Personal Information only as long as is necessary for the fulfillment of the purposes outlined in this Privacy Policy or for a longer period if required or permitted under applicable laws.

We may retain your Personal Information for an additional period in archive databases, including for the duration of applicable statutes of limitation in order to be able to exercise our rights and/or defend legal claims.

PERSONAL INFORMATION SECURITY

We take all reasonable precautions necessary to protect your Personal Information from misuse, interference and loss; unauthorized access, modification or disclosure. While we strive to protect your Personal Information, we cannot guarantee or warrant the security of any Personal Information you disclose or transmit to us and cannot be responsible for the loss, theft, unauthorized access, disclosure, copying, use or modification of your Personal Information, unless such acts are the result of our gross negligence or wilful misconduct, unless otherwise provided by applicable law.

UNSUBSCRIBE OR OPT OUT

All users and visitors to our Website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our Website please send an email that you wish to unsubscribe to legal@lunerouge.com with a mention “Unsubscribe”.

If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Lune Rouge will continue to adhere to this Privacy Policy with respect to any Personal Information previously collected from you.

YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

As permitted under applicable laws, you may exercise the following rights with regards to the Personal Information we hold about you:

  • Right to access your Personal Information: You have the right to access and obtain a copy of the Personal Information we hold about you (subject to certain restrictions);
  • Right to rectify your Personal Information: You have the right to have your Personal Information rectified if it is incorrect or outdated and/or completed if it is incomplete.
  • Right to have your Personal Information deleted: In some cases, you have the right to have your Personal Information erased or deleted. This is not an absolute right, as we may have legal or legitimate grounds for retaining your Personal Information;
  • Right to object to the processing of your Personal Information: Where the processing of your Personal Information is based on a legitimate interest, you have the right to object to its processing;
  • Right to restrict the processing of your Personal Information: The processing of your Personal Information can be restricted, in which case we will store it accordingly, but will not use it or process it further;
  • Right to the portability of your Personal Information: You have the right to receive a copy of your Personal Information in a structured, commonly used and machine-readable format and/or to request its transfer from our database to another service provider. This right is limited to Personal Information that you have provided, where processing is based on a contract or your consent, and where the processing is carried out by automated means; and
  • Right to withdraw consent at any time for data processing based on consent: The withdrawal of consent shall not affect the lawfulness of processing based on consent prior to its withdrawal.

You may contact us by sending an email to legal@lunerouge.com with the mention “Privacy” at any time to exercise the above rights. Before granting your request, we may require that you confirm your identity to us. Your request may be accepted or denied on the basis of any applicable laws.

If you are not satisfied with how we have handled your request, or if your request was refused, you can apply to your local authority to have it examined.

CONTACT US

If you have further questions or comments about our Privacy Policy or wish to contact Lune Rouge’s person responsible for the protection of Personal Information, please contact our Head of Legal Affairs by e-mail at legal@lunerouge.com or by postal mail at the following address:

Groupe Lune Rouge Inc.
Attention: Head of Legal Affairs
2200 Stanley Street
Montréal (Québec)
H3A 1R6 CANADA

CHANGES TO PRIVACY POLICY

We reserve the right to modify and amend this Privacy Policy to adapt it to any technological or legal and regulatory change, to adjust it to reflect changes made to the Website, to reflect good business practices or for any other purposes. All updates to our Privacy Policy will be posted on this page or otherwise communicated to you if required by applicable laws. By continuing to use this Website after we have posted changes to the Privacy Policy, you consent to our use of your Personal Information as provided in the modified Privacy Policy.